Not able to fetch contact lists - V3 Api

Regular Participant

Not able to fetch contact lists - V3 Api

For below apis,




Getting below response,

{"error_key":"server_temporarily_timeout","error_message": "Endpoint request timed out"}




Home & Building Services


The V3 API has been degraded for more than 24 hours now. I have found a few endpoints that work but most don't.


Hello everyone,


Thank you for your patience as we work through this. We are currently experiencing intermittent gateway timeout errors with our V3 API. I have asked that our status page to be updated to reflect this current system issue. We are still investigating the root cause. While I can't provide an ETA on a fix, I can say that we are taking this issue seriously and that this is currently our top priority.




David B.
Tier II API Support Engineer

Thanks for reply, David

Hi @user431876 and @HonestA,


The 5xx errors should be resolved now.

Jimmy D.
Tier II API Support Engineer
Regular Participant

Yes, It is. Thanks for your support.

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