Not getting test emails

Highlighted
Occasional Contributor

Not getting test emails

I tested sending emails using api, https://api.cc.email/v3/emails/activities/{campaign_activity_id}/tests. I got the response 204. But didn't receive any email.

Tags (1)
4 REPLIES 4
Highlighted
Occasional Contributor

Re: Not getting test emails

Can anyone please help in this as my development is stuck due to this.

Highlighted
Moderator

Re: Not getting test emails

Hello @user431876,

 

Thank you for reaching out to Constant Contact's API Support.

 

Have you tried to send a test using our UI? The most common reason for not receiving a test send is due to deliverability issues. Generally this means that the test send was actually received (due to the success 204), but it went in to a spam folder.


Regards,
Jimmy D.
Tier II API Support Engineer
Highlighted
Occasional Contributor

Re: Not getting test emails

Yes Jimmi, I tried using UI. I didn't find any emails in Spam too.

Highlighted
Occasional Contributor

Re: Not getting test emails

Hi David,

 

I've started getting emails. Thanks for support.

Developer Portal

View API documentation, code samples, get your API key.

Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More
Featured