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Not getting test emails

Occasional Contributor

Not getting test emails

I tested sending emails using api, https://api.cc.email/v3/emails/activities/{campaign_activity_id}/tests. I got the response 204. But didn't receive any email.

Tags (1)
4 REPLIES 4
Occasional Contributor

Re: Not getting test emails

Can anyone please help in this as my development is stuck due to this.

Moderator

Re: Not getting test emails

Hello @user431876,

 

Thank you for reaching out to Constant Contact's API Support.

 

Have you tried to send a test using our UI? The most common reason for not receiving a test send is due to deliverability issues. Generally this means that the test send was actually received (due to the success 204), but it went in to a spam folder.


Regards,
Jimmy D.
Tier II API Support Engineer
Occasional Contributor

Re: Not getting test emails

Yes Jimmi, I tried using UI. I didn't find any emails in Spam too.

Occasional Contributor

Re: Not getting test emails

Hi David,

 

I've started getting emails. Thanks for support.