Possible to check for opt-in confirmation?

FFAPF118
Regular Participant

Possible to check for opt-in confirmation?

Is it possible to check if a user has confirmed their email address?

subscriberExists seems to return an ID for all users, even users who haven't confirmed their subscription... which seems wrong to me. If they haven't confirmed subscription, how can they be considered subscribers?

4 REPLIES 4
Shannon_W
Employee

Hi,

 

Normally you should be able to query the database for your contacts, make an array with those contacts, and check to see if the value of the Confirmed node in the XML is set to "true" or "false", but doing some testing in my account, it looks like these values may not be set correctly on our end.  True should represent contacts that have confirmed their subscription.  I apologize for the issue.  I am escalating this issue to our engineering team so they can take a look.

 

Best Regards,

Shannon W.

API Support Specialist

FFAPF118
Regular Participant

Can you please reply to this post once your engineering team has addressed the issue? Thanks!!

Hi,

 

Yes, I sure will keep you posted about the issue on this thread.

 

Thanks!

Shannon W.

API Support Specialist

Hi,

 

The issue with the confirmed node getting incorrectly set to true for new contacts in an account has now been fixed.  Thanks for your patience!  Please note, any contacts added prior to this fix will still have the confirmed node set to true.

 

Best Regards,

Shannon W.

API Support Specialist

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