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Privacy Error When Connecting CC account to Wordpress

DanV66
DanV66
Occasional Visitor
‎08-17-2018 11:34 AM
‎08-17-2018 11:34 AM

Privacy Error When Connecting CC account to Wordpress

We would like to connect our Constant Contact account with our website (via the Constant Contact Forms for Wordpress plugin), but whenever we attempt to do so, we receive the following privacy error message.

 

privacy error.PNG

 

We are unable to proceed further, and the message automatically redirects us back to the plugin page on the Wordpress dashboard. Our site has successfully been switched over to https (we thought that was the initial problem), yet the privacy error still persists. Please advise. Thank you!

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Adrienne_B
CTCT Employee Adrienne_B
CTCT Employee
‎08-18-2018 04:36 PM
‎08-18-2018 04:36 PM

Re: Privacy Error When Connecting CC account to Wordpress

Hi @DanV66

 

Thank you for reaching out to the Constant Contact Community. I have taken a look at your account and have found the problem that causes this error. There is an issue with the initial security certificate here. Our engineering team is working on the fix, however, if you click the Proceed link at the bottom of the error it will redirect you to the page with the correct security certificate and allow you to connect the accounts. Please give this a try and if you continue to have problems, feel free to reach back out anytime.

 

Thank you for choosing Constant Contact. Have a great day!


Adrienne B.
Community & Social Media Support

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