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Scheduled Support

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Member

Scheduled Support

Does Constant Contact offer any sort of scheduled support? We are working on integrating a loyalty program into our BigCommerce website and have questions on setting possible triggered emails through API calls or Custom Fields in a contact's profile. I've read a lot of posts, but I think it would be easiest to have our developer ask the questions that would normally flow through an account manager? 

 

Thank you! 

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Moderator

Re: Scheduled Support

Hello,

 

Thank you for reaching out to Constant Contact API Developer Support.

 

Your developer can reach out to us by email at webservices(at)constantcontact.com with any questions they have about our API. Our main support team can assist with any questions regarding setting up our automated email campaigns, or creating segments based on contact details.

 

Regards,

 

David B.
Tier II API Support Engineer