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Single Emails: New User Sign Up Verification Email & Order Confirmation Emails

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Single Emails: New User Sign Up Verification Email & Order Confirmation Emails

Good afternoon:

We are integrating Constant Contact with our SaaS that we provide restaurants with, by using the API.

 

Essentially, we provide them with a hosted platform that allows them to offer online ordering and also gives them email marketing capabilities, among many other initiatives....Here is our problem -

One function that we need, and cannot figure out how to do in your API, is that when a new customer of that restaurant wants to place an online order for the first time, we need to have them complete a basic signup form that we have created, asking them for their First Name, Last Name, and email address....Our problem is that we need to send them a verification email with a link that they need to click to validate their account. We cannot find this anywhere in your API...

The other issue is this...Once that, or any other previously signed up customer, completes an order, we also need to email them a confirmation of their order...We can't find how to do this through the API either (they might actually be the same function?)

Please help as soon as possible, as we were quite dissapointed that we couldn't call into support for this. We are in the middle of the previosly scheduled dev time for my team to work on this, and they are unable to go any further until we hear back from you.

Thanks,

 

Jay

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Employee

Re: Single Emails: New User Sign Up Verification Email & Order Confirmation Emails

Hi Jay,

 

We're already corresponding via email, but for anyone following along, here are the answers:

 

You could turn Confirmed Opt In ON in your account to have brand new email addresses in your account sent a verification email with a link to click on in order to be put into active status.  Please do note that would only work for brand new email addresses, not existing email addresses already in the account.

 

https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5533-obtain-permission-to-send-emai...

 

We don’t have a built in function to verify existing contacts in the account.  For the email confirmation, you can send out emails through the API.  The details are in the link below.  You need to have the scheduling API turned on, so I would just need you username and API Key to activate that ability for you (send to webservices@constantcontact.com).

 

http://community.constantcontact.com/t5/Documentation/Creating-a-Campaign/ba-p/25047

http://community.constantcontact.com/t5/Documentation/Scheduling-and-Sending-a-Campaign/ba-p/25113

 

Best Regards,

Shannon W.

API Support Specialist

View solution in original post

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Highlighted
Employee

Re: Single Emails: New User Sign Up Verification Email & Order Confirmation Emails

Hi Jay,

 

We're already corresponding via email, but for anyone following along, here are the answers:

 

You could turn Confirmed Opt In ON in your account to have brand new email addresses in your account sent a verification email with a link to click on in order to be put into active status.  Please do note that would only work for brand new email addresses, not existing email addresses already in the account.

 

https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5533-obtain-permission-to-send-emai...

 

We don’t have a built in function to verify existing contacts in the account.  For the email confirmation, you can send out emails through the API.  The details are in the link below.  You need to have the scheduling API turned on, so I would just need you username and API Key to activate that ability for you (send to webservices@constantcontact.com).

 

http://community.constantcontact.com/t5/Documentation/Creating-a-Campaign/ba-p/25047

http://community.constantcontact.com/t5/Documentation/Scheduling-and-Sending-a-Campaign/ba-p/25113

 

Best Regards,

Shannon W.

API Support Specialist

View solution in original post

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Frequent Visitor

Re: Single Emails: New User Sign Up Verification Email & Order Confirmation Emails

Shannon,

'Thanks so much for the quick responses...You are the best! Have a great weekend!

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Employee

Re: Single Emails: New User Sign Up Verification Email & Order Confirmation Emails

You're welcome, and thanks back!  Have a great weekend too.

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