Special Characters in title broke our API

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Frequent Visitor

Special Characters in title broke our API

We use an API to auto post to our websites. We had one email go out (accidentally) with special characters in the title. Since that one went out, none of our emails have posted to our website.

 

I understand I can delete the email, but will that reset the API and make it auto-post again?

 

Thanks!

1 REPLY 1
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Moderator

Re: Special Characters in title broke our API

I took a look at your API key on our end, and it's showing that your program is still accessing the Constant Contact account successfully. I'm not sure how the code was created, but it sounds like this might be something within the code of the app that's stopping this posting...possibly due to the special characters in the title, but it could be a number of things.

 

I would test deleting the email from your site, to see if that allows the other emails to post. If it does, there may be something within the code that stops at those special characters. If it doesn't work, there may be some sort of limit in the code, or some sort of change that is affecting how the calls are handled.

Nick Galbraith
Support Engineer
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