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Tel-link

FirstNameL43000
Participant

Tel-link

Are there plans to add a Tel-link (click-to-call) Link URL option? By clicking on this link, customers would be able to start a direct phone call connected to the phone number entered. eg.  tel:800-800-8000

 

Thanks,
Chris

1 REPLY 1
William_D
Moderator

Hello @FirstNameL43000 ,

 

At this time the link insert function doesn't allow for manual tel: additions. That said, most email mobile apps will automatically overwrite plain-text phone numbers to convert them into "links." Additionally, if you have a linked telephone number you're able to copy from elsewhere, it can be inserted into the email and has been known to work sporadically. Please bear in mind that some email clients have been known to treat emails with such links already inserted as suspicious.

 

I've attached the relevant feature request to your case and submitted it to the engineers. If and when they have an update regarding the development of this feature, they'll make sure to notify you.


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William D
Community & Social Media Support
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