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The underlying connection was closed Errors

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Occasional Advisor

The underlying connection was closed Errors

Since 1pm, I have been getting these errors. Any idea when they will be resolved, we would like to schedule our emails through the API, but this is not currently working.


Thanks!

6 REPLIES 6
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Moderator

Hi Jennifer,   Problem is on

Hi Jennifer,


 


Problem is on our end.  We're having some server issues and our API is temporarily unavailable.  You can monitor the status on our status page here: http://status.constantcontact.com/

Dave Berard
Senior Product Manager, Constant Contact
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Occasional Advisor

Thanks

I wasn't aware of that page, I will check it now, and keep it in mind for the future.

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Occasional Participant

Same problem.  Thanks,

Same problem.  Thanks, Dave.


~Rhys

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Occasional Participant

Is there a service we can hit

Is there a service we can hit for this information, or is it more appropriate to scrape the information from that page when we receive this sort of error?

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Employee

ways of finding out the API server status

The status page, along with these developer boards, are the best source to go to when receiving that sort of error.  In the future, if you do get an error like this again, and the status page as well as the forums do not mention anything, feel free to post a question about it and we should respond right away.  You can also email the Webservices Support team email address and we can respond that way if you like.



Regards,

Benjamin Soder
NOC Analyst
Constant Contact
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Occasional Participant

Appears to be back up.

Appears to be back up.

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