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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

Tracking Re-subscribes

Solution Provider

Tracking Re-subscribes

Hi All,

 

I'm trying to see if there is any possible way to track a resubscribe through working with the developer API.  Here's the senario:

 

* a contact subscribes and becomes active

* the contact opts-out of emails

* the contact opts back in to emails  ******

 

The daily/weekly Updated Subscriber Notice does not provide info on the contact who opts back in.

 

Thanks in advance for your help.

 

 

1 REPLY 1
CTCT Employee

Re: Tracking Re-subscribes

Hi Jewel,

 

Unfortunately at this time there is no way to track re-subscribes from constant contact.  If you have your own SQL or mySQL database you could always make a script to do a weekly query to your account and compare emails with your own database. 

 

Thank You,

 

Ryan Davis
Quality Engineer