The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Tracking contact actions

Highlighted
Occasional Contributor

Tracking contact actions

We have a need to track engagement of contacts with our physical facility. This could be handled as responses to an email campaign but no emails are sent. Is there a way to create a phantom email campaign and then gather responses - 

  Very precisely the user enters our facility and scans a QR code. assuming we have access to the user's email (say a cookie on the phone)  we can respond to the phantom campaign marking the interaction - what is needed to do this.

BTW I am using the Java API which has very few examples

1 REPLY 1
Highlighted
Moderator

Re: Tracking contact actions

Hi @KristenZ69,

 

Thank you for reaching out to Constant Contact's API Support. 

The ability to send an "phantom" email is not something that is available in Constant Contact. Any method of tracking when someone goes to your store with Constant Contact would generate an email or something that would notify your customer. 

This is a bit outside of our realm of expertise, but I would think using Google Analytics would be your best option. When the customer scans the QR code then it would direct them to a website (visible in an app or I think this could be behind the scenes) and identify the user based on a cookie or something else on the phone. 


Regards,
Jimmy D.
Tier II API Support Engineer
Developer Portal

View API documentation, code samples, get your API key.

Visit Page

Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured