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Trouble Authenticating with One Account

New Member

Trouble Authenticating with One Account

We have many clients using our software that works with constant contact's api.  The newest client we have is throwing an error when I try to authenticate thru the api.  I have logged on with the user's info so the account is good:

 

{"The remote server returned an error: (403) Forbidden."}

 

And the url is:

https://api.constantcontact.com/ws/customers/[removed]/campaigns

 

Could it be the dash causing the issue?

Thanks,

LLB

 

 

1 REPLY 1
Trusted Contributor

Re: Trouble Authenticating with One Account

Hello LLB,

 

I've removed the username from the request uri in your email. I was unable to find an account with that username in our system, however, so this is likely causing the issue.

 

Cheers,

Mark Coleman
Support Engineer