Trouble Authenticating with One Account

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New Member

Trouble Authenticating with One Account

We have many clients using our software that works with constant contact's api.  The newest client we have is throwing an error when I try to authenticate thru the api.  I have logged on with the user's info so the account is good:

 

{"The remote server returned an error: (403) Forbidden."}

 

And the url is:

https://api.constantcontact.com/ws/customers/[removed]/campaigns

 

Could it be the dash causing the issue?

Thanks,

LLB

 

 

1 REPLY 1
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Trusted Contributor

Re: Trouble Authenticating with One Account

Hello LLB,

 

I've removed the username from the request uri in your email. I was unable to find an account with that username in our system, however, so this is likely causing the issue.

 

Cheers,

Mark Coleman
Support Engineer
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