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URGENT: API account locked out, it's friday and email support is down

Occasional Contributor

URGENT: API account locked out, it's friday and email support is down

Hi, we got locked out of our API account, needs to be fixed ASAP. I called support and they said they didnt have the ability to unlock it, it could only be done through email. Can anyone help?

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Re: URGENT: API account locked out, it's friday and email support is down

Hi Max,

 

Can you send a message to webservices@constantcontact.com with your account info and exactly what the issue is? When you say API account, is this your mashery account? or the CTCT account that you test your API calls with? or something else?

 

Thanks,

Rich Marcucella
Sr. Technical Writer, Content Developer
Web Services Team
http://developer.constantcontact.com