Unable to remove bulk contacts

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New Member

Unable to remove bulk contacts

Both yesterday and today I've been unable to remove bulk contacts, I keep getting an error

 

com.roving.RovingServerException: Unexpected ContactServiceFailedToRespondException in RestClient.run. User Data: agentUID=0sTrackingSchema=null

 

I've tried several times, haven't been able to get it to work, I haven't made any changes recently and the contacts I'm trying to remove seem like normal contacts, it seems like something isn't working right.

1 REPLY 1
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Moderator

Re: Unable to remove bulk contacts

Thanks for reporting this.  Unfortunately, this is a known issue on our side we are actively working on eliminating.  There is no issue in your code, see this thread for more information: https://community.constantcontact.com/t5/Developer-Support-ask-questions/com-roving-RovingServerExce...

 

Currently, we are working on fixing bulk import activities first and hope to have a fix for that very soon.  After that, we'll be moving on to other bulk activites such as export and remove. 

Dave Berard
Senior Product Manager, Constant Contact
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