Unexpected ContactServiceFailedToRespondException in RestClient.run.

[TJH16]

I started receiving an error yesterday when trying to remove contacts through an activity

com.roving.RovingServerException: Unexpected ContactServiceFailedToRespondException in RestClient.run.

Is something down?  This has been running for a few weeks with no problems.

[AndrewB776]

Hello,

We did have some systems earlier and have resolved them.  We are still investigating the root cause and long term solution to prevent it from happening again.

Regards,

Andrew B.

Constant Contact

API Support

[TJH16]

I just got the error again, the full response was

 {"id":"a07e8ex3349hn6g906a","type":"REMOVE_CONTACTS_FROM_LISTS","status":"ERROR","errors":[{"message":"com.roving.RovingServerException: Unexpected ContactServiceFailedToRespondException in RestClient.run. User Data: agentUID=0sTrackingSchema=null","line_number":0,"email_address":""}],"warnings":[],"start_date":"2013-10-24T20:35:07.270Z","finish_date":"2013-10-24T20:35:19.765Z","created_date":"2013-10-24T20:34:34.402Z","error_count":1,"contact_count":276}

with a header of

X-Mashery-Responder: prod-j-worker-us-east-1b-36.mashery.com

if that helps any

[AndrewB776]

Would you mind sending me a PM with the details of the request you are trying to make?  Its possible that something else is going on.  Sorry for the inconvenience.

[TJH16]

Sure, message sent