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When is rate limit quota reset?

Occasional Contributor

When is rate limit quota reset?

I read in another question it was reset at 12:00 but of what time zone? Passed the limit while testing the sdk and that will affect my current live version.

4 REPLIES
Moderator

Re: When is rate limit quota reset?

Hello,


Thank you for reaching out to Constant Contact API Support.

 

Our v2 API's daily rate limit resets daily at midnight US Eastern time. I also might recommend you register a 2nd API Key for use in testing and development. This way you won't be in danger of locking out your live production integration while you try things out.


Please let me know if there is anything else I can help you with!

 

Regards,
David B.
Tier II API Support Engineer

Occasional Contributor

Re: When is rate limit quota reset?

Will create the second key.

 

I capped out yesterday at around 10 pm and the message that I met the limit still shows up.

Occasional Contributor

Re: When is rate limit quota reset?

Is it possible to reset manually the limit? Can't currently use any functionality through the sdk.

Moderator

Re: When is rate limit quota reset?

Hello,

 

Please email webservices@constantcontact.com with your API Key and I can take a look at the calls you are making. While I don't have a way to manually reset the limit, I might be able to give you a temporary increase in your rate limit which should have the same effect.


Sincerely,
David B.
Tier II API Support Engineer

 

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