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bulk import contacts cannot_add_to_list_count

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Occasional Participant

bulk import contacts cannot_add_to_list_count

After using the v3 api bulk import, the activity status is as follows. 12 contacts were not added to list.

 

How do I find out what's the reason that they were not added?

 

Array
(
    [activity_id] => ***************************
    [state] => completed
    [started_at] => 2019-01-23T17:01:27-05:00
    [completed_at] => 2019-01-23T17:01:34-05:00
    [created_at] => 2019-01-23T17:01:27-05:00
    [updated_at] => 2019-01-23T17:01:34-05:00
    [source_file_name] => **********************************.csv
    [percent_done] => 100
    [activity_errors] => Array
        (
        )

    [status] => Array
        (
            [items_total_count] => 298
            [items_completed_count] => 297
            [person_count] => 0
            [error_count] => 0
            [correctable_count] => 0
            [cannot_add_to_list_count] => 12
        )

    [_links] => Array
        (
            [self] => Array
                (
                    [href] => /v3/activities/************************
                )

            [results] => Array
                (
                    [href] => /v3/file_imports/*************************
                )

        )

 

3 REPLIES 3
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Occasional Participant

Re: bulk import contacts cannot_add_to_list_count

did you mean to post this response to a different question?

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Moderator

Re: bulk import contacts cannot_add_to_list_count

I did indeed! My apologies. Let me review yours again here real quick.

 

Regards,
David B.
Tier II API Support Engineer

Highlighted
Moderator

Re: bulk import contacts cannot_add_to_list_count

Ok, after re-reviewing your post I have a proper response for you! :)

 

The cannot_add_to_list_count is the number of contacts that were not able to be added because they are in an unsubscribed state. There shouldn't be any other reason for a contact to be included in this. Anyone without an email address would likely fall into the error_count, and those with improperly formatted email addresses would be in the correctable_count.

 

Please let me know if you have any other questions!


Regards,
David B.
Tier II API Support Engineer

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