After using the v3 api bulk import, the activity status is as follows. 12 contacts were not added to list.
How do I find out what's the reason that they were not added?
Array ( [activity_id] => *************************** [state] => completed [started_at] => 2019-01-23T17:01:27-05:00 [completed_at] => 2019-01-23T17:01:34-05:00 [created_at] => 2019-01-23T17:01:27-05:00 [updated_at] => 2019-01-23T17:01:34-05:00 [source_file_name] => **********************************.csv [percent_done] => 100 [activity_errors] => Array ( ) [status] => Array ( [items_total_count] => 298 [items_completed_count] => 297 [person_count] => 0 [error_count] => 0 [correctable_count] => 0 [cannot_add_to_list_count] => 12 ) [_links] => Array ( [self] => Array ( [href] => /v3/activities/************************ ) [results] => Array ( [href] => /v3/file_imports/************************* ) )
did you mean to post this response to a different question?
I did indeed! My apologies. Let me review yours again here real quick.
Regards,
David B.
Tier II API Support Engineer
Ok, after re-reviewing your post I have a proper response for you! :)
The cannot_add_to_list_count is the number of contacts that were not able to be added because they are in an unsubscribed state. There shouldn't be any other reason for a contact to be included in this. Anyone without an email address would likely fall into the error_count, and those with improperly formatted email addresses would be in the correctable_count.
Please let me know if you have any other questions!
Regards,
David B.
Tier II API Support Engineer