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popover redirect

Participant

popover redirect

Hi, we have been trying to find a solution to create a popover item on our home page that includes a ConstantContact form we have created. CC doesn’t seem to offer a popover so we installed an extension for this on our Joomla site. Hoverer this is not working for us.

The form shows as it should on our site in the popover but it does not process. The popover on our site is triggered by the onLoad or document.ready event. So when the form is trying to process, instead of getting the success message (Thanks for signing up) the page reloads with the form again.

Is there a way to include a page redirect instead of the success message so we can get this to work for us?


CC User Name:  astroskate875

website:  http://www.pinellaspark.astroskatingcenter.com


Thanks,

JJ Spelman

1 REPLY 1
Member

Hello,

 

After reviewing the form on your website, it appears that the form that's popping up has the form action URL unset, which means that by default it will capture the data on the form and simply send it back to the originating page. In order to correct this, there are two options available:

 

  1. Add a value to the hidden URL field in the form. This will cause the form to redirect on success to the specified URL.
  2. Re-introduce the JavaScript that was included with then form before customization. This script is required to show the "thanks for signing up" message that is part of the default behavior.

It is also important to note that the action URL for the form must be corrected for both solutions. It should be set to https://visitor2.constantcontact.com/api/signup.

 

Because your'e working with a customized form, you will likely need to work with your web developer to get thee changes implemented. Please let us know if you have any questions!

 

Sincerely,

Elijah G.
API Support Engineer
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