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"There was a conflict between the supplied data and the existing resource" while updating contact

Occasional Participant

"There was a conflict between the supplied data and the existing resource" while updating contact

Hi,

Please help in the error. I am using constant contact php-api and I am facing the above problem, but it does not occur while creating a new contact while the same error occurs when I am updating a contact (when confirmed opt-in is turned on and the user has already confirmed the subscription). I dont get any error whether it is adding a new contact or updating an existing contact while the Confirmed opt-in is not used. I have already checked the email duplication its not the problem in my case so dont know what to do.

Please help me.

 

Thanks,

MAK

3 REPLIES 3
Honored Contributor

Re: "There was a conflict between the supplied data and the existing resource" while updat

Hello MAK,

 

I would be happy to help you resolve this problem. In order to troubleshoot this further, it would be a great help to have some of the details on your API request that is returning a conflict error. If you can provide some of this information, that will help greatly:

 

  • Are you working with our V1 or V2 API?
  • Was your request made as ACTION_BY_VISITOR or ACTION_BY_OWNER?
  • What details of the contact are you updating?
  • Can you provide a code snippet showing your usage of the PHP wrapper for this action?

 

I do also want to mention that if any of the above information is sensitive enough that you would prefer to not post it on a public forum, you can also provide this information by emailing us at webservices@constantcontact.com. If you do email us, please provide your Constant Contact username as well as information on which contact you are having issues with updating.

 

Thanks,

Elijah G.
API Support Engineer
Moderator

Re: "There was a conflict between the supplied data and the existing resource" while updat

Posted a response on some of your other posts.  We mentioned this defect in our May release notes: http://developer.constantcontact.com/docs/release-notes/may-2014-rel-notes.html.  We are working on fixing this defect now and hope to have it in a future release.

Dave Berard
Senior Product Manager, Constant Contact
Occasional Participant

Re: "There was a conflict between the supplied data and the existing resource" while updat

Thanks for the response, will follow till it is fixed.

 

Regards,

MAK