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v3 API GET https://api.cc.email/v3/contacts?email=xxx returns empty results for deleted contacts

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user24983
Regular Participant

v3 API GET https://api.cc.email/v3/contacts?email=xxx returns empty results for deleted contacts

Hi API support team,

 

 

In v3 API when calling "GET https://api.cc.email/v3/contacts?email=xxx" it always returns empty results for a deleted contact, we can only get the deleted contact id with "GET https://api.cc.email/v3/contacts?status=deleted" and parse the contact details for the id.

 

Can't really figure if it's a feature or a bug. Is there any legitimate reason we cannot search for a delete contact with their emails?

 

Thanks!

1 ACCEPTED SOLUTION
Jimmy_D
Moderator

Hi @user24983,

 

Thank you for reaching out to Constant Contact's API Support.

 

This is currently a bug that we are working toward fixing. You should be able to do a GET with just the email address and receive a response with the contact record and the deleted status. If you would like to be notified when this is corrected please email webservices@constantcontact.com from the email address you want to be notified at and we will email you when it is corrected.


Regards,
Jimmy D.
Tier II API Support Engineer

View solution in original post

2 REPLIES 2
Jimmy_D
Moderator

Hi @user24983,

 

Thank you for reaching out to Constant Contact's API Support.

 

This is currently a bug that we are working toward fixing. You should be able to do a GET with just the email address and receive a response with the contact record and the deleted status. If you would like to be notified when this is corrected please email webservices@constantcontact.com from the email address you want to be notified at and we will email you when it is corrected.


Regards,
Jimmy D.
Tier II API Support Engineer

View solution in original post

JohnD16884
Frequent Participant

I'd like to know when this bug is fixed too, please.

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