v3 API GET https://api.cc.email/v3/contacts?email=xxx returns empty results for deleted contacts

[user24983]

Hi API support team,

In v3 API when calling "GET https://api.cc.email/v3/contacts?email=xxx" it always returns empty results for a deleted contact, we can only get the deleted contact id with "GET https://api.cc.email/v3/contacts?status=deleted" and parse the contact details for the id.

Can't really figure if it's a feature or a bug. Is there any legitimate reason we cannot search for a delete contact with their emails?

Thanks!

[Jimmy_D · Accepted solution]

Hi @user24983,

Thank you for reaching out to Constant Contact's API Support.

This is currently a bug that we are working toward fixing. You should be able to do a GET with just the email address and receive a response with the contact record and the deleted status. If you would like to be notified when this is corrected please email webservices@constantcontact.com from the email address you want to be notified at and we will email you when it is corrected.