Ability to cancel email after hitting send now

0 Votes

It used to be that we had like five minutes to be able to retrieve the campaign before it actually went out. Now we don't have anytime at all. I tried to retrieve it immediately after setting it up and it wouldn't let me. This is not a upgrade, this is a downgrade.

5 Comments
Frankie_P
Moderator
Status changed to: Voting Open

Hi @TravisB19 would you like an option for sending now to be automatically delayed? What are some cases where you would want to cancel your email from sending after hitting send now.

 

 

Frankie_P
Moderator

Reply from @TravisB19 

When I realized I left something out or my boss asked me to add something.
This has happened a few times over the years and that delay had really been
a lifesaver.


Frankie_P
Moderator

Hi @TravisB19 thanks for following up with this detail! We have opened up your idea so other users can weigh in as well. The more votes or comments an items receives the higher a priority it can be given by our Product Team.

LanierFord
Occasional Participant
I forgot to change something (because of the new format and interface) and sent something. Then I tried to stop it. With the previous interface, I think I recall something that allowed one to do that. This is really needed, please.
LanierFord
Occasional Participant

I discovered a solution to this.  NEVER schedule an email blast to be sent immediately.  Always indicate the message is to be sent 5 minutes after you initiate the send.  That gives you some time to stop the email message from being sent out.  This will at least give you a chance to stop the mailing--assuming that Murphy's Law of Email Blasts takes effect.

 

Murphy's Law of Email Blasts:  A mistake in an email message will be detected or realized exactly 1 second after clicking on SEND.

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