Ability to edit HTML in email campaign

Arghh not dig'n it. How can I view a new account in the old editor? The new editor is like the new social social sharing tool... a wicked drag.

Super Participant

Removed from the "IMPROVED" version.




I've used Constant Contact for years, and have been totally dependent on the Edit HTML feature.  I was surprised and horrified to find it suddenly gone on my new purchase.  This is not what I thought I was buying.  If it is really no longer possible for me to edit HTML, I will dispute my MasterCard purchase with my bank on grounds of nondelivery of goods.  An e-mail service without the ability to edit HTML is useless to me, and is not what I thought I was buying, after happily using the Constant Contact product for many years.


i am in problem ,when i create email template ,div base and send email to outlook ,always reasult in to wide screen and  , i'm using totoal width 700,and screen more then 1200px ,please guide me what i can do ?


With the new interface the "Code View" option is no longer accessible.


This is a huge problem. Many of us work in HTML or receive HTML files from clients who need their format recreated exactly the same.


Without this option, we can't copy the code easily and send it to someone else for editing.


Please make the code viewable again.

You have removed some of the best features of working with your platform. I can't decide anything about my images - padding, placement , I have no access to the html and the interface is blocking and seems designed to funnel people into having your "experts" manage anything besides block placement. If I can't use the editor as it existed before or my access to the features i mentioned above are no longer available, I will, unfortunately, have to go elsewhere for better services.
Regular Participant

I'm so glad to read this before asking to upgade to the new editor. Having access to the css was one of the main reasons I switched over from . Thanks Reneef84 for the info.


2 years and counting on the basic editor getting better, but no signs that it will any time soon.


Not having the ability to make edits to the html is frustrating and fat too limiting. And in the end I get an email that is only modestly mobile-friendly. Time to look for a new marketing email provider.

Status changed to: Voting Open

Please restore the ability to view and modify source code in the new editor. I use customized tables (which I also miss the table building feature) and need the ability to work with source code! The new editor, with all due respect, makes Constant Contact no better than now. It's overly constraining and limiting. 

1. Every time I paste into the mail, the formatting gets screwed up. 2. I cannot take out extra spaces without the formatting getting screwed up. Your email writing function has been difficult to use for years...can you not get someone in there that actually uses it and make it more user-friendly? Some suggestions: 1. A "format painter" like in Word that would format text by copying the formatting and applying it. 2. An easy way to edit the text in html (I am sure it is somewhere, but I cannot locate the code quickly). 3. A "show characters" function like in Word that shows you where the tabs and spaces are. Thank you.
Occasional Participant
It is my understanding that the new user interface platform for emails are going to be switching into everyone's account by end of year. With that being said, having the HTML code option is critical as we do a lot of copy and paste of same information into 12-15 other emails with same content.
Occasional Participant
I basically am just copying previous messages and rebuilding from there because I dislike the new design module so much. There is zero flexibility, no access to html, very clunky. I suppose this is good for someone with no experience, but it is only annoying to me. Thank you for listening.

Agreed. You are better off custom coding and/or using an open source responsive email framework like Foundation or Bootstrap.

Regular Participant

This "upgrade" is a major setback for Constant Contact. It makes using the service much more timeconsuming. Whoever approved this should be demoted.

Occasional Participant

totally agree.  they screwed this up big time.  much more work on my end.  no real new value add - much more work.  


Please restore the abilitiy to view and edit html code.  It's ridiculous that this functionality was removed.  Simple functions like superscript tags are now impossible so footnoting any type of disclosures is impossible.

I was liking the new templates, but am finding out that they are restricting me in what I can do. For instance, I want to use a military style, but in this instance don't want a background with stars since it clashes with the banner I'm using. Also, I am unable to edit HTML code.

Seems ironic that you provide an HTML editor so I can edit the layout of this complaint post - but you strip that functionality from the tool that people pay lots of money to use???




Regular Participant

How do I use Dynamic Content Variables in a link in the new editor? This functionality seems to be broken.

I miss being able to link surveys into my emails, make HTML adjustments and track the success of my campaigns in google analytics. While other companies are adding features, CC is taking them away. As a result, I’m now looking elsewhere for email marketing.
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