Ability to edit HTML in email campaign

Arghh not dig'n it. How can I view a new account in the old editor? The new editor is like the new social social sharing tool... a wicked drag.

242 Comments
BarbaraG061
Regular Participant

This was my first time using Constant Contact, previously we were with iContact. I found the editor incredibly limiting. I would like to see the ability to:

 

  1. Insert vertical separators
  2. Insert a table
  3. Add borders to images or sections
  4. Manually edit without having to start the design process from scratch
  5. Add subject and body to email links, ie. <a href="mailto:test@example.com?subject=testing out mailto&body=Just testing">Click to email</a>
  6. Make phone numbers clickable on buttons, ie. <a href="tel:5555555555"><img src="http://www.domain.com/files/phone-icon.jpg"></a>
  7. Use a font that is an ODD number, ie. 13, 15, 17, or be able to choose a size between 28 and 36, or between 36 and 48. Although, a font that large should never be used, but I want the option.

I understand creating an editor that is simple enough that anybody can sit down and creat a decent looking email. But we should have the option of an advanced editor, or at the very least, having access to the code after the email has been laid out.  

 

TracyB531
Occasional Participant

It was extremely helpful to have the HTML editor ability to fix issues.  Please, please, please bring it back!

AliseJ
Occasional Participant

Please, please, please add back the ability to edit html and some of the other functionality of the old editor. I understand the need to make sure  that emails are responsive and mobile-friendly, but shouldn't that be the decision of the customer?  I believe that most of us who want the html functionality understand how to ensure the code will remain responsive.  Maybe a better solution would be to add back the features from the old editor and provide additional tutorials and tips on how to ensure emails are responsive, mobile-friendly.  Or evolve the old editor into an "advanced editor" and market the new editor for basic and beginning customers.

zlinder
Consulting & Training

I completely agree with these suggestions. We seem to have less control than ever before over how we set up our templates. It was pretty great the way it was before with more choices and abilities to customize templates. Gave us all much more freedom to be creative. That's what I liked about CC. Now it's very limited, even with the new editing "experience".

AliceH405
Participant

My thoughts were that constant contact would be a great way to keep my community informed on what we are doing.  A template was designed for my use and all I would need to do is edit the content when sending a new email.  The problem is that the images from the first email does not appear in preview but they show up in final version to my community.  This makes me look sloopy and careless.  Is there a way to correct this concern?  My last resort would be to cancel my account.

BarbaraD97
Participant

Editing Font and sizes is FRUSTRATING

 

I would like a show/ hide feature like in word - with this new interface if I change the font it does not all the words I highlightto chang, so I can not see hard returns etc.

I have to change the font and size word by word - extrememly frustrating!

 

A.LucyM
Participant
I am disappointed that inserting one's own HTML is no longer an option. Am I missing something?
Ariana_L
Employee
Status changed to: Open Questions

Hi @A.LucyM,

 

Thanks for this feedback! You are correct in that our 3rd generation editor does not have an HTML option. Our teams are currently looking into specific use cases for using HTML so that we can bring these features into the new editor.

 

Can you tell us a bit more about what you like to customize via HTML that is easier than doing in the editor?

KarenD67818
Member

I'm also disappointed by this. I was told by CC that I should try to transition to the new editor. However, it is missing two VERY essential elements that we use: the ability to make HTML edits, and the ability to insert a table. We use tables for pricing and without that ability I have to use the old editor.

 

I tried to create a new email the other day in the new editor (without tables) and used the "triple content" block. I uploaded my files to the specific size (188px), but when I sent the preview message to my desktop computer (NOT a mobile device) the elements were stacked. It took an HOUR (no joke) with the CC support and a technician to fix this problem. I have enough knowledge to fix it myself in HTML, but that is no longer an option.

 

Would be really helpful to have this restored.

 

LauraF49
Participant
I tried the new editor for the first time today. It seems to work nice, but my abilities have now been limited. I am not a programmer, but rather an html hack, so losing the ability to switch between html and wysiwyg is huge for me. I'm going to have to stick with my old templates for now. Feedback 1) PLEASE reinstate tables of some kind. I need columns for Title/Part Number/Price etc. I tried tricking the system but you only offer a two column option and trying to work with the space bar to create columns is a yuge headache. Why limit the ability to 2 columns? 2) I've also lost cell padding control, h and v space, alignment, all of that kind of stuff. I miss tables. 3) What happened to the Underline feature? I only see bold and italic. I understand that underline generally indicates a link, but I want the ability to control that. Thanks for letting me provide feedback.
KarenD67818
Member

I agree completely. The new editor has some good features (including preview of the mobile version of a message), but without the ability to make minor HTML edits, and NO table option definitely makes it a no-go for us, so we're forced to use the old editor.

MichaelN729
Participant

The restrictions on the new responsive templates are cumbersome.  

 

Also, removing the ability to edit HTML code is unappealing.

 

Not very pleased with the newest changes.  

 

Any idea when you'll be removing the old platform?

MarkH8034
Participant
I know how to code and I don't understand why I can't toggle back and forth between code and visual settings. iContact allows you to do that, which makes formatting so much easier for those of us who do know who to code.
Steffes_Group
Retail

I miss the advanced HTML options from previous versions. I didn't use it often, but it helped me to change up the font sizes and tighten the email up sometimes. I wish we had the option to choose advanced or not, maybe put us through some kind of testing to see if we actually know what we are doing or not. haha.

Hannah_M
Moderator
Status changed to: Voting Open

Thanks for posting!

JulieL34
Super Participant

This is pretty much a deal breaker for me switching over to the "new improved" editor. You never know when you are going to need to tweak the code.

NOMA
Occasional Participant

Please bring back the HTML editor ASAP!

AZA9
Regular Participant

I'd like to second this. Having access to the HTML was a major factor in my decision to go with Constant Contact as it allowed me to better control the appearance of our newsletters and to manually fix areas of templates that had gone wonky. I can understand that CC is trying to balance user customization against tight design standards intended to ensure a polished look, but perhaps there could be a pro-user setting--activated only by request and subject to review by CC's design team--that would allow the user access to the HTML and CSS. 

SidD4
Participant

Anyone know how to copy one block from one email campaign to another email campaign? I used to be able to do this in the 2nd generation advanced editor by copying the HTML and pasting it into the new email. 

T.O
Frequent Participant

Hi!

I don't like to complain, but I REALLY miss having access to the html in the new templates.It's extremely frustrating and very limiting. And the template design palette doesn't work that great, so making minor changes to font sizes, styles and colors, links or line breaks is simply impossible now. Please please bring back that feature. Or if there are templates that allow that, how can I find them? 

 

Thank you, otherwise I do love the contact list and reporting features.

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