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Ability to edit embedded links after email has been sent

Hello.  I recently sent an email with the wrong embedded link in my newsletter.  I was told I could not make a change to the distributed newsletter/email; however I could send a new email to my subscribers with the new link. 

 

This solution does not work as the content was exactly the same, just the wrong url was hyperlinked to a word.  My hope was CC would allow me to edit the sent email to update the link without having to resend a newsletter. 

 

This functionality would be similar to updating a link on a web page but being allowed to keep the same title and same page. Since my email had 'Having trouble viewing this email? Click here' feature, people who receive the email would click the 'click here' and get the newly corrected link.

18 Comments
Employee
Status changed to: Voting Open
 
Established Member

Constant Contact staff: Might be worth noting that your competitors are offering this functionality. We use Informz as well as CC, and they provide a way to change a link in a sent mailing.

 

Occasional Visitor
I sent out an email and realized after the fact that a few of the links were re-directing to the wrong webpage. Would have been SUPER helpful if I could have gone back in and edit those. Not finding an easy way to do that?
Visitor
For example, I know other platforms have allowed for edits once a campaign has been sent out. It maintains almost a "live" setting where you can make changes if needed.
Trusted Contributor

I suspect if we want control over the archive copy of our email, we would need to host it on our websites, instead of CC's. An added advantage would be adding in your site's header and navigation so it would be another way to draw people to the site.

I had the same issue! It would have been REALLY nice to be able to edit the links within the sent emails. I hate that I had to send out an additional email to our employees saying - oops...here are the right links. UGH!

Regular Visitor

The ability to correct an incorrect link would be beneficial.

Visitor

Bumping this - would be a great feature

Occasional Visitor

Absolutely need this feature. I though it was there in the past but can no longer find it. 

Frequent Visitor

Yes, please PLEASE add this feature. It's heartbreaking to spend days on a newsletter and have multiple eyes review it, just to find an error like this. It feels AWFUL.

Member

AGREE! Being able to correct an incorrect link in a sent campaign would be a lifesaver.

Have any Constant Contact staffers replied to this thread, one way or another?

 

Thanks 

Moderator

Hi @ElaineR661 at this time we are still in the process of collecting feedback on this request. There are many factors that are used to decide what is added to or updated in our product which can cause us to sometimes not have a timeline for when a feature will be available. Though the more requests we receive in this thread the higher a priority this feature can be given. I did also want to make you aware we have read your feedback, as all feedback is read by Constant Contact employees. I apologize while we may not respond to every comment – it is acknowledged.

Occasional Visitor

please make this a function

Member

Badly needed

 

PLEASE add this!

Occasional Contributor

need this badly

Visitor

Please add this feature!

Member

Yes Please! Another vote to add this feature