Community Coach Insights: Using Video in Marketing Emails

Ability to turn off In Product Support chat

This pop up is ruining our Constant Contact Experience Preventing us from completing our work.. Causing page to slow down and interupt our work

23 Comments
JonL5990
Rookie
Please eliminate the Feedback prompt at the bottom right screen. It pops up all the time, is not useful, and is distracting. And it requires 3 clicks to remove.
JonL5990
Rookie
Chat prompt, I meant to say.
Kyle_R
Administrator
Status changed to: Closed - Implemented

Several improvements were made to the chat box in the product last year. First, it was made much smaller and less intrusive so it shouldn't disturb your workflow as much. Second, close out of the chat box is an option that will be remembered so you aren't prompted every time you log into your account. Thanks for the feedback!

Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Upcoming Webinars
Apr 23
Community Conversations: SMS Marketing - Activate, Regulate, Communicate!
2PM - 3:00 PM EST
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More