Ability to use quicksend for surveys and events

0 Votes

First, I want to say how much I LOVE Constant Contact. It is technologically user friendly and your customer service is outstanding. With the recent change in web design, Quicksend does not work the way it used to and this is a feature I heavily depend upon. As we near a virtual event next week we want to send invitations to additional people. Quicksend does not allow me to access my most recent event so that I can get these invitations to people. I have spoken to Customer Service twice and have been assured you are working on it. They suggested I submit feedback here. Thanks for working on it for us!

5 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @SandyG46 where in your contacts are you looking for the option to Quicksend? What steps would you expect to take in order to do this? You do have the ability to use our Quicksend feature once a specific contact has been selected.

SandyG46
Rookie

Thanks for your note.  I have spoken to several of your colleagues who all have agreed I can't Quicksend.  What I'm trying to do is Quicksend from an email within and EVENT.  For instance, our annual event is next week. As we get closer we get stragglers to whom we want to send an invitation so they can register.  Before your site upgrade, I could choose the contact and Quicksend an invite. Now, Quicksend is only available for emails, not emails attached to events.  

Caitlin_M
Administrator
Status changed to: Voting Open

Thank you for the clarification, @SandyG46. At this time the Quicksend option for survey and event invitations is not available for those in our Contacts redesign. These emails would need to be resent through the survey or event. We'll open this idea up for voting and update if we hear of any changes.  

SandyG46
Rookie

Count me in for a vote! I heavily rely on this feature for our annual event.  Thank you!

 

Caitlin_M
Administrator
Status changed to: Acknowledged
 
Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More