So when you click the resend option, the only option it gives you to personalize it is the day. I think it would be far more beneficial if we can choose the time the resend is sent to non-openers.
@AnnaR540 Thank you for the feedback. I believe you referring to the Resend to Non-Openers feature that allows you to automatically have your campaign resent to anyone who received it but did not open it anywhere from 3 to 7 days after it was originally sent. I know the team is always looking to enhance this feature and I will make sure to pass along your idea of adding the option of selecting the time of day the resend to non-openers would send when scheduling the original send.
Before I came to Constant Contact, I was with a different email server. They had a poor delivery rate, but a good feature they did have which increases "opens". That is that the resend was at the day (even less than 3 days) and time of your choice! So especially for those with clients in different time zone or continents, you want to send out you work asap, but a resend should be allowed at a different optimal time. This also will not awake those whose computers beep as emails arrive, causing unsubscribes.
Hi @RabbiNaftaliH.G thank you for sharing this feedback with us! The good news is this is a feature request we are in the process of collecting feedback on. Because of this we have merged your post into a larger thread on this feature.
I wish that there were a way to vary the time that a campaign resend is sent. For instance, if a campaign is sent at 10am on Monday I think it'd be better if the resend was sent at 5pm on Friday. I think it would increase the chance that a person who is always working at 10am may open the email in the early evening.
Hi everyone, thank you for your patience as we looked into this! The good news is we have received word from our engineers that the ability to select a specific time when scheduling a resend to non-openers is now available. If you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.
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