Allow customization of mobile view

[TransPharm]

Currently, emails are automatically configured for mobile view. However, this feature has errors and is aesthetically unpleasing. I would love to see the ability to edit/customize both the desktop and mobile views.

[SueM890]

I completely agree with this. I would love to see this as an option. A lot of our photos appear too large and overshadow the content of the email. Would really love to see this change!! 

[Hannah_M]

There haven't been any additional votes on this topic since it was posted so it is being marked as closed. If you would still like to see this feature or have new feedback please let us know! 

[Tagg_Design_Inc]

We're still interested in this feature, even though you guys think nobody's interested. :) When we use a staggered layout - image to the right of text in one row, image to the left in the row below, etc. the mobile view puts it as follows: Image, text, text, image, image, text, text, image... etc.

Would love to be able to tweak the mobile layout so it's: image, text, image, text, image, text.

Make sense?

[TransPharm]

Exactly! I'm surprised this isn't already a feature, especially considering the majority of Constant Contact emails (60.03% on average in January 2018) are opened on mobile devices AND a Constant Contact study found that 75% of users are "highly likely" to delete an email if it isn't optimized for mobile viewing!

Sources:

https://knowledgebase.constantcontact.com/guides/KnowledgeBase/5409-average-industry-rates?lang=en_U...

https://marketingland.com/study-75-of-smartphone-owners-claim-they-are-highly-likely-to-delete-email...

[LEINTL]

Yes please make editing available in mobile view. You might look at how WIX handles the same issue for their web building tool. Thank you.

[Juliac796]

It'd be nice to have the option of stacking vs not stacking on mobile, as well as to control the image size on mobile. 

[AmyE7336]

Yes to mobile view editing!!!

[FBCInc]

Hello,

It would be extremely helpful if you could make changes to the mobile version separately from the desktop version. The automatic generation of the mobile version often looks incorrect and unpleasant compared to the desktop version.  I would like to be able to change the alignments, ordering of the mobile version to have it be more aesthetically pleasing and fit the formatting better.

[SandraG81]

Yes please fix this issue, every other email composer that exists can prevent rows from stacking. How come Constant Contact cannot

[JonathanB411]

I am new here and I am surprised that we do not have the ability to edit for Mobile versus Desktop views. This is something that all email marketing program should allow. I don't think it's that hard to program in!! Please reconsider having this option! Thank you.

[EmilyS60]

I saw this idea posted in 2011 and unfortunately, it was closed due to a lack of votes. With the current COVID 19 situation many are turning to services like these to send information to their customers, but when I create a lovely email and view it on my phone it looks horrible and quite unprofessional - there needs to be a seperate customization view for how your email will be viewed on mobile phones. It is 2020 and most folks are using their phones to check emails. 

[AnnaE962]

I would love the option to have the mobile view or not. The email looks great without the mobile view and still functions fine! Any chance this will be addressed? Im seeing years worth of customers asking! 

[Frankie_P]

Hi @AnnaE962 thanks for sharing this feedback with us! We are re-opening this idea so other users can weigh in as well. The more requests we receive from users, the higher a priority features are given.