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Can no longer rename sent emails ("campaigns") ???

Can no longer rename sent emails ("campaigns") ???

So now (unless I'm missing something I've spent 15 minutes looking for on the site and in the forums) it is no longer possible to rename sent email campaigns? Why would developers remove something so useful and widely used ???
140 Comments
Honored Contributor

Hi Kati!

 

Click on the Home tab > then click on the draft of your email <Test2> that will bring you to the "Email Details" screen and you wil have an option to "Edit Name".

 

Edit Name.JPG

 

 

Hope that helps!

Any update on this???  I REALLY NEED to be able to do this!!!!

Honored Contributor

Hi Martha,

 

There is no way currently to change the name of a sent email.  You can make a copy of the email, change the name when making the copy, and then remove the original.

 

 

Occasional Visitor

I too would like to see the availability of  a feature to change the name of a sent e-mail

 

Thank you

Moderator

HI Brian,

I am happy to add your vote to this topic, thanks for posting!

Visitor

Please add another vote for the ability to edit the name of an email after it's been sent.  And Not loose al lthe email data.

This is for reporting purposes.  Not for creating a new email. 

 

Otherwise, it makes reporting somewhat difficult.

 

Thanks.

Moderator

Hi John,

Thanks for your thoughts. I've passed them along on your behalf to be used for future developments.

 

 

New Member

I, too, would like this feature, to be able to change the name of an email already sent.

 

Copyng the email and renaming the copy is not a solution as we would loose the reporting data and the ability to resend it to people added to the distribition list since it was sent last.

 

Thank you.

CTCT Employee

Chuck,

 

Thank you for your feedback.  I've added your comments into our UserVoice so our engineers will see it.  If it is possible to program this into our user interface, this may be a feature in a future release.  We only improve when people like you let us know their concerns, so a big thank you!

 

If you have any additional questions, or if you just need some help, please feel free to respond to this email with the details, or call our Support Team directly at (866) 289-2101. Our hours are Monday-Thursday 7am-11pm EST, Friday 7am-9pm EST,  Saturday & Sunday 10am-8pm EST.

 

Have a great day!

Occasional Visitor

We may have been too prescriptive in asking for a rename function. Since that appears too technically challenging for CC to accomplish in 2 years, I suggest an alternative:

 

When the customer copies a sent email, prompt the customer to rename it at that point.

 

Or add a name-editing field to the top of the design editing page, or any page for that matter.

 

Our complaint is not the lack of a rename function. Our complaint is the simple fact that we forget to use it, when it's briefly available, then the option is never again available. So help us remember. Easier?

 

Moderator

Hi Denis,

Thanks for adding your thoughts. I am happy to submit your ideas on this topic. I understand how the email name field might be hard to see when you are working in your email but just to clarify, it is editable until the email is sent. The field appears at the top of the template and can be clicked in to edit.

emailname.jpg

 

Thanks again for your perspective,

 

Visitor

I too would like to have the ability to change the name of a sent email.  All reasons have already been stated as well as the fact that this seems to be a small change, should not be that complicated?

Moderator

Hi Lisa,

Thanks for adding your thoughts on this topic. I am happy to submit them on your behalf for future developments. 

New Member

Please add another vote in favor of adding a new feature to enable editing the name of an email after it has been sent.  The name is certainly not the unique value used to associate other data with the email (in a relational sense) so there is no good reason to restrict making changes to the name.  The existing user interface could be used, with a restriction (in edit mode) to only allow the name to be changed (and potentially other fields that would not otherwise affect reporting or other functionality). As an alternative, the edit option from "My Emails " under "Current Work" could simply go to a new form where only the email name (and potentially other fields) could be changed.

 

The resources required to address this issue should be no more than one developer for one to three hours.  If the change is limited to just the name field, even the QA process should not be more than an hour, as there is almost nothing to test.

Moderator

Thanks, James! I am happy to submit all of your feedback. We will keep this thread and the Community updated with any news or changes to this. 

Solution Provider

I would love an option to rename an email already sent. It would be very helpful to me!!

 

Thank you,

Cathy Gillespie

Constituting America 

CTCT Employee

Hi Cathy. I have let our email product managers know that you would like this feature. I can definitely see where it would be useful. 

All Star

Yes, please add the feature of being able to change an email name! I never saw how to edit the name and I was shocked to find it could not be changed after mailing. Changing the name in Draft mode is pretty difficult to figure out (I had to do a Google search for conversations to find it).

Moderator

Hi Diana,

Thanks for your feedback, I'm happy to pass it along. 

 

Do you have any ideas for how to make the "name" option more visable? Did you not notice it in this location or were you not sure that you could click there to edit? I would love to pass along any more details!

 

Thanks,

Established Member

I, too, would appreciate the ability to change the name of a previously sent email.  Seeing as it wouldn't change anything related to the content of the message or its recipients, I can't imagine why this would be something that would have to be final.

 

The edit after sending would be useful mostly for our own identification and organization purposes.  I think it's easy to imagine many situations in which a working title is no longer helpful, and it would be best to rename the email for classification.

 

IMO, this would actually be the most helpful improvement you could make right now!  Thank you.