Can't even access my photo's now after recent update

0 Votes

I had 12800 images in my library. After Constant Contact update the library took forever to open - even on my 1gbit fibre connection.  Obviously developers hadn't tested update with a full library of images. 

 

It took 5 minutes to change one image and hence couldn't complete the newsletter I was working on.

 

Therefore tried to remove all the old images from the library in an attempt to speed up the process that CC broke, but guess what - the developers don't allow you to sort them in date order (i.e you can't sort by oldest first) so another huge headache!

 

Some poor design decisions from the developers I'm afraid that causes a huge problem for some of the users. 

 

 

3 Comments
Frankie_P
Moderator

Hi @PAULH30

 

Where in your account are you accessing your images from? The Library tab of your account or within the email editor itself? Also, what browser are you working in? As for having the option to sort in your Library, we recommend sharing this request on the thread specifically for sorting files in accounts with more than 1,000 files in the Library.

 

Frankie_P
Moderator
Status changed to: Gathering Information
 
Frankie_P
Moderator
Status changed to: Closed - No Action

Because we have not heard back from the original author on this thread, we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

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