Clear Formatting

There used to be this option in the old editor and it's gone now. We have found that many of our emails don't display correctly (especially in Outlook) as the formatting gets messed up. Spacing, for example. Having the option to clear formatting and re-insert all the customization and links tended to fix that problem. Now I have to start all over and go back to the Master Template and it's extremely cumbersome. I would really appreciate getting that feature back.
7 Comments
Kari-Ann
Occasional Participant

This is a constant problem for myself and my cilents as well.  It would be helpful to have this feature back!

Ariana_L
Employee
Status changed to: Voting Open

 

 

LorettaD4
Occasional Participant

Oh my goodness yes please!!!

marincatholic
Participant

Yes please x 1000!!!

TeresaM629
Participant
Can you think about brining back the CLEAR STYLES? This is really helpful, I miss this feature from the older version. Thanks, Teresa
SlowFoodEE
Regular Participant

no answer?

Frankie_P
Moderator

Hi @SlowFoodEE this tool was not originally included because our newer Third-Generation Editor handles pasted in text better. But it looks like there might still be some uses cases for it, which is information we're gathering through this thread. For now the workarounds we would suggest is to remove the problematic formatting of any text you're copying, pasting your text as plain text if you're working in Chrome, using the undo button when necessary, or even restyling your text. We recognize these are not solutions to this feature request, they are something we suggest in the meantime.

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