Create Mailto links with subject and body

I used to be able to edit my hyperlinks in buttons so that when I got an email response, it would have the subject line filled in with what I pre-typed. That feature is now missing. Can I have it back?

12 Comments
IBMAssembly
Participant
Hello folks, I'd like to suggest you add a feature to allow us to populate a subject line with text when someone clicks on an active link. Right now, it requires the audience to populate the subject line right after being invited to take an action. If you look at my IBM Brochure campaign, I actually have two links - one to order our new brochure and another to ask for someone to set up a discussion. When the email contains an "actionable" link, it should populate the email Subject with the phrase on the link or provide an opportunity to add a custom wording in subject line. After all, as a reader, I am clicking on a link inviting me to take action - and then I have to fill in the line. It's a bit lame (sorry to be so blunt but a sophisticated service like yours should offer automation.) It would also make things easier on our side since we can take action depending on the subject line. Since I have two links, it would be nice to easily differentiate and sort on them. If you have any questions about what I a referring to, please feel free to contact me. Thanks and hope to see an upgrade in the future. Best regards, Deborah
KellyL9636
Occasional Participant

I would love to see the option to have a subject auto-populated when an email address or button is hyperlinked to an email address.

Hayley_L
Employee

Thank you for providing us with feedback about having a populated subject line upon customers clicking an email link, I can understand how that could be very helpful for customers.

Hayley_L
Employee
Status changed to: New
 
Hayley_L
Employee

Thank you for providing us with feedback about having a populated subject line upon customers clicking an email link, I can understand how that could be very helpful for customers.

Hayley_L
Employee
Status changed to: New
 
Ariana_L
Employee
Status changed to: Voting Open
 
Hannah_M
Moderator
Status changed to: Voting Open
 
ISBS
Participant

Hi, just to know.

 

It is this feature available at the present?

Thank you

MattW411
Participant

With the new third generation editor, programming did away with the Button link option that allowed you to customize the email reponse with pre-filled subject and content lines.   It was probably the best feature CC had and now and it has been dumbed down for some reasone.  Then to make matters worse, the source code feature is now gone from the button system so you cant even make embeded changes.    I guess the programmers think the users are stupid and cant use HTML. 

 

Unfortunately there are a lot of good things in the third generation editor so I hope this option is returned.  

 

 

 

Chris_L
Employee
Status changed to: Open Questions

@MattW411 Thank you for taking the time to provide feedback.  I apologize for any frustration you are experiencing. You can still create an email response with pre-filled in subject line and content in the 3GE editor using this knowledge base article.  I hope this helps.

Caitlin_M
Administrator
Status changed to: Voting Open
 
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