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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Desktop and Mobile tracking by email

0 Votes

Desktop and Mobile tracking by email

Hello, Since the Desktop and Mobile tracking is a cumulative total of all campaigns, is there a way to post that info for individual campaigns. It seems to be very useful to track this way in addition to the current way. Thanks.

Status changed to: Vote for this idea if you agree

Thanks for posting this feedbac. This feature isn't availabnle at this time in the Integrated product but this is a good idea for the future!

All Star

I was told that when a recipient opens an email but does not download an image or click a link, it may not count as an "Open".   If so, the tracking systems is not very useful for our purpose.   Our campaigns are basically text only messages  and do not require recipients to download or click.  Can Constant Contact improve the tracking system so that whenever a recipient

open an email, it would count as "Open"?

Status changed to: Voting Open
CTCT Employee
Status changed to: Closed - Not Enough Votes