Difficult to Edit Email With Touch Screen on mobile browser

It is very frustrating when I travel or am not in my office that I can't use your site. PLEASE fix it so I can edit from Safari on my IPad. Your app is terrible and I can't put the multiple images and backgrounds, etc on it. The other program I need for work only works on an IPad. I don't want to carry multiple computers every where I go. PLEASE, PLEASE, PLEASE fix this problem!

7 Comments
Ariana_L
Employee
Status changed to: Voting Open
 
SFOG
Member

 CC's incompatibility with Safari also causes problems for end users.  When they try to register for an event, it only retains email address on the first go-round.  After the user inputs his/her name, contact info, etc., and hits "register" this lousy software kicks back a message to do it again.  It works on the second try, but this is a pain in the *** for our members.  If there were an alternative to Constant Contact, I would switch in a heartbeat. 

LouranaH
Participant
 
Chris__D
Employee
Status changed to: Open Questions

Hey @LouranaH, thanks for reaching out! We currently offer an app for the iPad as well as iPhone and Android devices. These would allow you to create and schedule campaigns on your iPad. You can find them through the links on this page.

RonHallmark
Participant

I have the latest iPad, and use safari as the browser.  To successfully complete email campaigns, I often have to toggle back and forth between my browser and the constant contact app; and get constant contact support on the phone to manipulate the features that I am not able to adjust.  I have to think Constant Contact can do better than this… please?  Please choose to work better with safari?  

Frankie_P
Moderator
Status changed to: Open Questions

Hi @RonHallmark thanks for sharing this feedback with us! What difficulty are you having with creating your email on your iPad? Any specific details you can share on your experience and the feature you're unable to adjust is helpful information for us to track with our Product Team. In the meantime we have merged your post into a similar thread focused on this type of experience.

Holy_Child_Associates
Participant

I have the same issue. I have to say that an online application like this not supporting a mobile browser is disappointing. At the very least, you should monitor for device and display a message stating that not all function work on mobile and to download the app for full functionality if that’s all you choose to support.

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