cancel
Showing results for 
Search instead for 
Did you mean: 

Dislike New Editor

Dislike New Editor

The new editor is horrible. You can't do a fraction of the things you used to be able to do.

122 Comments
Moderator

Hi @JesseJ76

I am sorry to hear of the frustrations! Can you tell me more about the features you are looking for?

Moderator
Status changed to: New
 
Member
The site is rather slow. Maybe it's time for CC to get new, faster servers?
Moderator

HI @EverettL

Thanks for letting us know about this. Can you help me with some details so I can try to see the slowness you are?

 

- What browser are you working in?

- Do you see any errors?

- Any screrens or actions slower than others?

- Where are you located? (Country/state is fine!)

- Who is your ISP?

 

Thank you!

Moderator
Status changed to: New
 
Member

IE 11

No errors

All pages are slow to load.

USA, New York, NY

Verizon FIOS

Frequent Visitor
I don't like the new version of Constant Contact. It is very bulky, hard to use, and the script is full of bugs. I wish you did not change it.
Solution Provider
Greetings, The new UI looks nice but as a user for years now, there are some major functionalities that i can't either find or they have been lost. When sorting "sent" campaigns from New-Old, they aren't coming up in order... This is a HUGE necessity for my business when i need to quickly respond to a client to let them know their campaign has been sent. & There used to be a social media campaign menu link where I can see all of my social media campaigns... now i have to find it within the actual email campaign. Because my business is an email marketing business... i send out several of the same exact email with same titles and subjects so this functionality loss has made it difficult for me to find which campaign i created the social media campaign out of, thereby slowing down my response to clients when asked. Can these functionalities be put back? I look forward to hearing back from you, Cassie
All Star
I don't come to your site for a 20 minute commercial. I'm trying create a specific email. I understand you want people to know about your new features but when I can't find the menu or template and all I'm doing spending my time clicking on anything that might possibly get me where I need to go, I get very frustrated with the whole process.
Honored Contributor

Since they are continuing to move folks to the "new experience" the load times are increasing for sure.

On average to load the whole "experience" with background music takes about 35 seconds where it used to take 10 seconds.

 

 

 

All Star
I can't stand the new website, and I'm clearly not in the minority with my options for "describe your feedback." I find it horribly hard to read and navigate around. There is way too much white space and it doesn't make any sense. It was also sadly not mobile app compatible when I used my phone to access it, which is almost ironic considering how much you post about need to send mobile friendly emails. I would suggest going back to the drawing board on the new design.
Moderator
Status changed to: New
 
Moderator

Hi @AlionaO

I am sorry to hear this, can you tell me more about what bugs you are finding?

 

Thanks!

Occasional Visitor
Never had a problem before the website changed. Now it's way too slow
Occasional Visitor
Hey, thanks for telling us your were going to change your old slow website. It is still soooooo slow. How do I see the thumbnails of the post emails? I use them all the time to recognize the emails I have sent. JB
Occasional Advisor
System locks up now and then. Where is the sort button? Are you ready to got back to old system? Its much better back then. This is hell.
All Star
Do you run speed tests on ConstantContact ? I have no issue with most other websites but CC often/much of the time runs very slowly and it's painful at times to work on a campaign because I wait and wait and wait.
Moderator
Status changed to: New
 
Moderator

Hi @MarieP36

I am sorry to hear of this frustration, can you tell me about when this slowness happens? Are you trying to load more campaigns or is this all the time? What browser are you working in? Does it seem about the same speed in another browser?

 

Thanks!

Occasional Visitor

The new layout definetly has a cleaner look, but is SO SLOW to load everything!  Please address this user frustration.  Additionally, every time I go to login I have to wait through/re login through 3 different landing pages.  What gives?