Download not PDF

0 Votes
No matter how many times I try to download a copy of a sent email as a PDF it comes through as a Firefox File or just "file". Neither can be opened in my computer.
2 Comments
Employee
Status changed to: Open Questions

Hey @PamelaV03021,

 

Sorry to hear this. I tested this and was not able to reproduce the issue. Would you mind providing us with a screenshot of what you're seeing, along with the version of Firefox you are using so that we can take a closer look?

 

Also, is this issue happening in Firefox only, or other browsers as well?

Moderator
Status changed to: Closed - No Action

Since we haven't heard back and are unable to reproduce this I am marking this idea as closed. 

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