Download not PDF

0 Votes
Status: Closed - No Action Submitted by on ‎05-07-2017 04:23 PM
2 Comments (2 New)
No matter how many times I try to download a copy of a sent email as a PDF it comes through as a Firefox File or just "file". Neither can be opened in my computer.
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2 Comments
Ariana_L
Employee
Employee
‎05-10-2017 12:19 PM
‎05-10-2017 12:19 PM
Status changed to: Open Questions

Hey @PamelaV03021,

 

Sorry to hear this. I tested this and was not able to reproduce the issue. Would you mind providing us with a screenshot of what you're seeing, along with the version of Firefox you are using so that we can take a closer look?

 

Also, is this issue happening in Firefox only, or other browsers as well?

Hannah_M
Moderator
Moderator
‎11-09-2017 10:44 AM
‎11-09-2017 10:44 AM
Status changed to: Closed - No Action

Since we haven't heard back and are unable to reproduce this I am marking this idea as closed. 

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