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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

Downloading an email as a pdf

Downloading an email as a pdf

Status: Closed - No Action Submitted by on ‎03-26-2018 03:27 PM
2 Comments (2 New)

I've been trying to download as .pdfs a series of monthly (mostly) newsletters we've sent out. I was able to download them all up through June 2016, but the option does not appear to be available for emails sent out thereafter. (We switched email templates in July 2016, which might have something to do with the problem -- second- vs. third-generation editor?) Any help appreciated. Thanks!

2 Comments
Chris_L
CTCT Employee Chris_L
CTCT Employee
‎03-27-2018 01:52 PM
‎03-27-2018 01:52 PM
Status changed to: Open Questions

Hello @College_Fund I am sorry you are having trouble downloading your campaigns to PDF.  Here is a Knowledge Base article that will walk you through the steps Print an Email.  If you still have issues downloading your campaigns please let us know.

Candace_M
CTCT Employee Candace_M
CTCT Employee
‎07-31-2018 01:06 PM
‎07-31-2018 01:06 PM
Status changed to: Closed - No Action

Since we haven't heard anything back yet we are marking this as closed. If Chris' response has not resolved the issue please feel free to reach out to us.