Draft error

0 Votes
Hi, I had entered a new contact into a recent compaign. Then I sent them the campaign. Later I couldn't remember if I sent that one so I tried again. Your system showed that there was one that had not been sent the campaign so it did send it again. Apparently then it showed an ERROR instead of SENT notice. Because of the error the APP would not show that campaign or results/stats of it. This is a problem. If there is an error the APP should still show the campaign and stats. Albeit even with limited data. So I suggest that you fix the APP to be able to receive campaign info even if that campaign shows a a draft. Or... change the label from draft to something else that would indicate that that campaign is active but still has something needed to be done.
3 Comments
Ariana_L
Employee
Status changed to: Voting Open
 
Ariana_L
Employee
Status changed to: Certified Great Idea
 
Frankie_P
Moderator
Status changed to: Closed - No Action
Hi everyone! Thank you for taking the time to post in the Community. We haven't heard back from the original user on this thread so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Because this appears to be a general error message being received, please feel free to post in our Get Help section for further assistance.
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