Editing a template is PAINFUL

0 Votes

Editing a template is PAINFUL

If it was as simple as making a desktop version look good, I would not be this cranky. The problem is when I go to check the mobile preview and see that my logo has been blown up to a full-screen blurry blob of mess, my title has been centered to fit in a way that messes up the appearance of the words, and I cannot convince the phone number to appear in the business information at the bottom. I spend HOURS fighting with the previews and editor to make a version of the email that I can live with.

CTCT Employee
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CTCT Employee
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Voting closed not enough votes

New Member

Hello folks.  This is an assumption, but as my Emails seem to always be view at least 80% mobile I assume that is the trend.

That being said, shouldn't Constant Contacts design area be based on Mobile instead of desktop?  I know we can see what it looks like on mobile, but I think it would be better if we were originally designing it that way!


Just a thought


CTCT Employee
Status changed to: Open Questions

Hey @DeanR092, you are completely right! Users are now opening their emails on a phone by a ration of nearly 2:1 compared to desktop. I took a look into your account and see that you're currently using the most up to date version of our editor and with that, I can confirm that you're using an editor that was built with mobile viewing top of mind. The templates in this editor automatically reformats the content based on the screen size and makes it optimal for mobile viewing. We also offer a way to preview your email as it would look in most mobile clients. You can find out more here: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5356-preview-and-test-an-email-crea...



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