Embedding Videos

At one time we could embed a video in our email which did not take the reader away from our email. Now we can add the video but it takes them to YouTube or Vimeo., etc. which we find a problem. Once the reader click on that video they may not return to our email and continue reading. Why was the "embed" feature taken away?



Laura Catto


Status changed to: Open Questions

Hi @LoriB70

Thanks for posting. We've never offered an embed option but it's possible you are referring to a previous way of inserting a video. Do you have an example email in your account where you did this so I can take a look and help clarify?

Status changed to: Closed - No Action

Since we haven't heard anything back yet we are marking this as closed. 

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