Help your customers to get emails out in a timely manner

0 Votes

I signed up for the marketing support program but it is being drawn out in bits and pieces so much that I can't get an email going.  This costs me time and lots of money in business.  This is unacceptable the way you have structured this program.  I need to be able to get emails out NOW not weeks down the line.

2 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @MarycarylS thank you for sharing your feedback with us on this! I apologize this is the experience you've had with our Marketing Advisor program. Users who opt into this add-on are sent a follow-up email the same day to begin the process of connecting you with your advisor. Were you able to receive this email? I have also taken a look at your account and can see you were able to speak with our phone support about this as well. Are you still in need of assistance  with our Marketing Advisor program? In the meantime, here are helpful articles we have in our Help Center to get started on emails in your account.

Frankie_P
Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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