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How Do I Turn Off Link Tracking

I want to turn off the link tracking in my emails. Many of my subscribers can't open the linkds because their email provider sees them as a security risk--especially for Gmail addresses. If that's the case, this service is not useful for linking to events and information pages, which is why we are using it. How can I turn the tracking off?
3 Comments
Caitlin_M
Administrator
Status changed to: Voting Open
 
steve811
Participant

On our email broadcast yesterday, we have a link in the email we sent out.  We received reports that the link is broken, because you are replacing our link.  While knowing who opens an email is valuable, we don't need you to track clicks on our URL, as we have data on who visits our site.  This is serious, as we are losing prospects, who can walk away, figuring that we don't have our act together.  Tracking whether an email is opened is fine, but we need you to leave our link unchanged.

EllenK58
Consulting & Training

With the newest release, you took away the ability to turn off tracking clicks on weblinks. The tracking URL that pops up when I hover over URLs makes my email look like phishing. I would really like to turn the tracking off, as I had been able to do before this release.

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