I am DYING here

0 Votes

I am DYING here

I am currently switching over to the new Gen3 template for 52 separate accounts in my business partner console. I need the functionality that allows me to either code in a subject line for an email, or enter it in a drop down function (as in, the "advanced" drop down of the Gen2 templates). When is this going to be available? Thank you.
2 Comments
CTCT Employee
Status changed to: Open Questions

Hello @ElizabethF40,

I'm sorry to hear that you are having a difficult time starting out with our new editor. What is it exactly that you are trying to accomplish with your subject line? 

Currently you can personalize your subject line by inserting a contact detail. Check out how to do this here!

DOes this not meet your exact need, or were you unable to find this in the account? I'm interested in where you were looking in the account if this feature is exactly what you are looking for.

Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.