We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Mobile Click To Call

With this day and age, I would think that most people check their emails from their mobile phone. Your system does not allow to add a href for a phone number example: (333) 444-5555 I get an invalid url error and it will not let me save my changes. Please let me know if you update your system in the future. Thank you!

65 Comments
PamC3932
Occasional Participant
Constant Contact would be more useful, if the emails could enter a call me button!
StephanieM11
Participant

Yes please add ASAP it's crazy that we can't do this.

BartH8
Participant

Yes for the love of all that is holy, add a Tap to Call option please.

MattC0773
Participant

Please enable this feature. Or at least make it possible to add custom HTML within the simple/visual editor. Thank you. 

KarenP82883
Frequent Participant

I would also love to see this feature available.

We also wish to use a Button as a way to contact us by Phone and tried using the following code:

tel:+555-555-5555

Sadly ConstantContact is restricting us from using this code.

We then tried to add custom HTML using code like this:

<a href="tel:+555-555-5555" class="button">555-555-5555</a>

Though since the latest upgrade to your visual editor the HTML option is no longer available.

Is there any plan to add the ability to edit HTML in the Visual Editor like it was available in the past?


I am aware we can do custom code from scratch as shown here though we have already created a template so unless we can extract the HTML from the existing template we need to continue using the Visual Editor.

 

Looking forward to this feature being approved or any response on how we can work around this problem.

DougV85
Participant

I want this also! a Call Now button and it just calls the business!

itanj
Participant

2 years since this comment, and no update?

VBSRvt
Occasional Participant

I click the "Voting Open" link and it takes me to the ENTIRE voting page and makes me search for this...

DebraI3
Participant

I up-vote this as a requested feature - add another option in the GUI editor for phone number with 

<a href="tel:5555555555">Book Now!</a>

ConstantContact-Tap-to-Click-idea.jpg

ChristianB76
Participant

Alright - enough is enough. Can this feature please be added ASAP.

 

This thread is over 2 years old now.

ApolloRetail
Participant

seriously. this is crucial. people need to engage ASAP when they look at their emails. we're losing out here. add the button!

Pitt-Race2014
Occasional Participant

Years later and still no answer for this? 

WinstonK
Occasional Participant

ConstantContact = Constant Disappointments? LISTEN to your customers, please! And don't remove needed features when you 'upgrade'.

KarenP82883
Frequent Participant

I found a Temporary work around for this.
You can do a redirect to the phone code if you link to your website's redirection.

If you send to https://yourdomain.com/call-us/

Then have the /call-us/ redirect to "tel:5555555555" (your number) it will then dial on mobile and if on desktop you'll get an option to use Skype if installed or any alternative desktop based phone options.

 

Temporary work around though of course would prefer if this feature was brought back.

CynthiaZ3
Participant

I vote for the phone button, and elimination of the tendency - particularly on iOS and Gmail platforms, for the phone number to turn blue AND unreadable.  Spoils a nicely formatted publication.

RickR448
Regular Participant

How is this not a thing in the age of mobile devices? Links already support http: https: and mailto:, adding tel: shouldn't be that hard. Sure many devices recognize phone numbers but not always, and sometimes they change the font color making them difficult to read against your email's background. They should all be trackable too since they're all clicks.

LindseyP26
Participant

This is so needed. I can't see that the feature has been added yet. 

JayG381
Occasional Participant

A successful email campaign is measured by the number of people that acted on it. By making it hard for a mobile user to act on the email, by NOT having the ability to tap and dial, reduces the response rate. Our company is about 50% mobile email opens, and I know of others that are much higher.

 

Today's mobile users are conditioned to tap the phone number to place a call, it is unrealistic to expect them to write the number down, close the email app, open the phone app, then manually dial the number.

 

I don't understand why this function is missing from the Constant Contact editor. There is not that much code involved, even accounting for the various mobile operating systems.

 

Lets put the "contact" back in Constant Contact!

CoromotoM
Participant

Hello all!

 

Just type your phone number as follow: xxx-xxx-xxxx

If you preview it will not look like you can click on, but once you send the email, the device will detect that is a phone number.

 

Problem solved! Hurray 🙂

 

 

ColtonC51
Participant
add an option to use link to call phone numbers. Heres the code 1-847-555-5555
What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More

What's New

See the latest Constant Contact product release notes and updates.

Learn More