Mobile Click To Call

With this day and age, I would think that most people check their emails from their mobile phone. Your system does not allow to add a href for a phone number example: (333) 444-5555 I get an invalid url error and it will not let me save my changes. Please let me know if you update your system in the future. Thank you!

60 Comments
Participant

Over two years for this very relevant request and no product updates? What's up with that?

Participant

Agreed. This is necessary and would make CTAs SO much easier. 

Participant

I second that.

Participant

Still waiting for this capability. If nothing else, the ability to edit the html again would be great. MailChimp allows it.

Participant

As we approach the mid-way mark of 2018, this is still a much needed feature as it would allow better tracking and segmentation of our mobile users. What level of demand do you require to make this a priority amongst your developers?


 


 

Regular Participant

Why doesn't the LINK button in the new editor have "Telephone" as an option? It only has "Web Page", "Email", and "Document". Please add support for "Telephone" and then insert a "tel:" link type.  Just like this: <a href="tel:8662892101">Constant Contact Customer Support</a>

 

Not having the ability to edit the raw HTML is a pain. It used to be so easy to work around any deficiencies in the CC editor.

Participant

This is pathetic.

Retail

OK - it's now 2018 - STILL there is no way to add a clickable telephone link. I have inserted it as an html link correctly for a telephone number link, but it just gives the invalid url error message. I can do this everywhere else but Constant Contact. I want to make it easy and intuitive for users to click a number and have it call. The alternative is just messy - write down the number then close your screen, and call outside of my email. Nobody wants to do that. Keep them in the same screen and don't require pencil and paper to call something seen on screen.

 

Crazy, crazy, crazy. Will this feature ever come? Even if you have to write the html yourself, the system should at least recognize it as a valid url - because it IS everywhere else. Example: <a href="tel:18475555555">Call 847-555-5555</a>. PLEASE ADD THIS CAPABILITY. It is vital in today's mobile centered marketing.

 

UPDATE: I have now discovered that if you put a phone number in text, it is automatically converted to a click to call link. HOORAY. I still maintain that the html input should also be present to allow further formatting if desired. But I actually found out about the feature being included when I found someone else complaining about the link color of the click to call. Funny.

Occasional Participant
This is for the dev team. The only way to properly ensure that phone numbers are linked in Androids Gmail App is by using a link. In your page builder, you can only insert http and mailto links. There is no way to make GMail...
Employee
Status changed to: Voting Open

@NelleC Thank you for the feedback and idea. I have opened the idea up for voting.

Participant

Has this been added. I am not able to link a phone number in your builder app. Please advise.

 

Real Estate

Just wondering why, in 2019, this still has not been implemented yet...???  It would be a very helpful feature to have!

Participant

It's now 2020, and I'm also trying to figure out how to do this. This would be a great feature!

Home & Building Services

This in not an idea.  It's a necessity.  Post haste.  

Real Estate
CC needs to develop the ability to create a "clickable" phone number that allows recipient to view email on cell phone and "click" to make the call.
Real Estate

Allow the click and call feature on emails. I am surprised CC does not support this.

Occasional Participant

Yeah, I'm surprised after FOUR years since this request there has been no action taken...

Occasional Participant

I make most of my campaigns in the custom code editor. When I use the code <a href="tel:+1-555-555-5555">555-555-5555</a>, the link doesn't work in any browser I test it in: gmail, MacOS, Windows Outlook, iOS. I finally deiced to click the "View as webpage" link and opened the page source. It looks like constant contact automatically changes the <a href="tel:+1-555-555-5555"> code to: <a href="#">. It's as if it detects that the code I used is not a http: or mailto: and "fixes" it to just #.

Participant

If they haven't added this feature by now, then they clearly don't want it available.

Occasional Participant

More "ignore the customer" behavior from CC. What in the world is so difficult about listening to your customers and supplying them what is needed and wanted?

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