Mobile Click To Call

With this day and age, I would think that most people check their emails from their mobile phone. Your system does not allow to add a href for a phone number example: (333) 444-5555 I get an invalid url error and it will not let me save my changes. Please let me know if you update your system in the future. Thank you!

59 Comments
DebraI3
Participant

I up-vote this as a requested feature - add another option in the GUI editor for phone number with 

<a href="tel:5555555555">Book Now!</a>

ConstantContact-Tap-to-Click-idea.jpg

ChristianB76
Participant

Alright - enough is enough. Can this feature please be added ASAP.

 

This thread is over 2 years old now.

ApolloRetail
Participant

seriously. this is crucial. people need to engage ASAP when they look at their emails. we're losing out here. add the button!

Pitt-Race2014
Occasional Participant

Years later and still no answer for this? 

WinstonK
Occasional Participant

ConstantContact = Constant Disappointments? LISTEN to your customers, please! And don't remove needed features when you 'upgrade'.

KarenP82883
Frequent Participant

I found a Temporary work around for this.
You can do a redirect to the phone code if you link to your website's redirection.

If you send to https://yourdomain.com/call-us/

Then have the /call-us/ redirect to "tel:5555555555" (your number) it will then dial on mobile and if on desktop you'll get an option to use Skype if installed or any alternative desktop based phone options.

 

Temporary work around though of course would prefer if this feature was brought back.

CynthiaZ3
Participant

I vote for the phone button, and elimination of the tendency - particularly on iOS and Gmail platforms, for the phone number to turn blue AND unreadable.  Spoils a nicely formatted publication.

RickR448
Regular Participant

How is this not a thing in the age of mobile devices? Links already support http: https: and mailto:, adding tel: shouldn't be that hard. Sure many devices recognize phone numbers but not always, and sometimes they change the font color making them difficult to read against your email's background. They should all be trackable too since they're all clicks.

LindseyP26
Participant

This is so needed. I can't see that the feature has been added yet. 

JayG381
Occasional Participant

A successful email campaign is measured by the number of people that acted on it. By making it hard for a mobile user to act on the email, by NOT having the ability to tap and dial, reduces the response rate. Our company is about 50% mobile email opens, and I know of others that are much higher.

 

Today's mobile users are conditioned to tap the phone number to place a call, it is unrealistic to expect them to write the number down, close the email app, open the phone app, then manually dial the number.

 

I don't understand why this function is missing from the Constant Contact editor. There is not that much code involved, even accounting for the various mobile operating systems.

 

Lets put the "contact" back in Constant Contact!

CoromotoM
Participant

Hello all!

 

Just type your phone number as follow: xxx-xxx-xxxx

If you preview it will not look like you can click on, but once you send the email, the device will detect that is a phone number.

 

Problem solved! Hurray :-)

 

 

ColtonC51
Participant
add an option to use link to call phone numbers. Heres the code 1-847-555-5555
NaregH
Participant

Over two years for this very relevant request and no product updates? What's up with that?

SherriC14
Participant

Agreed. This is necessary and would make CTAs SO much easier. 

RickV458
Participant

I second that.

NBLR
Participant

Still waiting for this capability. If nothing else, the ability to edit the html again would be great. MailChimp allows it.

JamesB0285
Participant

As we approach the mid-way mark of 2018, this is still a much needed feature as it would allow better tracking and segmentation of our mobile users. What level of demand do you require to make this a priority amongst your developers?


 


 

KACC-NH
Regular Participant

Why doesn't the LINK button in the new editor have "Telephone" as an option? It only has "Web Page", "Email", and "Document". Please add support for "Telephone" and then insert a "tel:" link type.  Just like this: <a href="tel:8662892101">Constant Contact Customer Support</a>

 

Not having the ability to edit the raw HTML is a pain. It used to be so easy to work around any deficiencies in the CC editor.

RiezelK81
Participant

This is pathetic.

DebbieM81
Occasional Participant

OK - it's now 2018 - STILL there is no way to add a clickable telephone link. I have inserted it as an html link correctly for a telephone number link, but it just gives the invalid url error message. I can do this everywhere else but Constant Contact. I want to make it easy and intuitive for users to click a number and have it call. The alternative is just messy - write down the number then close your screen, and call outside of my email. Nobody wants to do that. Keep them in the same screen and don't require pencil and paper to call something seen on screen.

 

Crazy, crazy, crazy. Will this feature ever come? Even if you have to write the html yourself, the system should at least recognize it as a valid url - because it IS everywhere else. Example: <a href="tel:18475555555">Call 847-555-5555</a>. PLEASE ADD THIS CAPABILITY. It is vital in today's mobile centered marketing.

 

UPDATE: I have now discovered that if you put a phone number in text, it is automatically converted to a click to call link. HOORAY. I still maintain that the html input should also be present to allow further formatting if desired. But I actually found out about the feature being included when I found someone else complaining about the link color of the click to call. Funny.

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