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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Mobile Click To Call

Mobile Click To Call

With this day and age, I would think that most people check their emails from their mobile phone. Your system does not allow to add a href for a phone number example: (333) 444-5555 I get an invalid url error and it will not let me save my changes. Please let me know if you update your system in the future. Thank you!

50 Comments
Visitor
Constant Contact would be more useful, if the emails could enter a call me button!

Yes please add ASAP it's crazy that we can't do this.

Regular Visitor

Yes for the love of all that is holy, add a Tap to Call option please.

Occasional Visitor

Please enable this feature. Or at least make it possible to add custom HTML within the simple/visual editor. Thank you. 

Occasional Contributor

I would also love to see this feature available.

We also wish to use a Button as a way to contact us by Phone and tried using the following code:

tel:+555-555-5555

Sadly ConstantContact is restricting us from using this code.

We then tried to add custom HTML using code like this:

<a href="tel:+555-555-5555" class="button">555-555-5555</a>

Though since the latest upgrade to your visual editor the HTML option is no longer available.

Is there any plan to add the ability to edit HTML in the Visual Editor like it was available in the past?


I am aware we can do custom code from scratch as shown here though we have already created a template so unless we can extract the HTML from the existing template we need to continue using the Visual Editor.

 

Looking forward to this feature being approved or any response on how we can work around this problem.

Member

I want this also! a Call Now button and it just calls the business!

New Member

2 years since this comment, and no update?

Member

I click the "Voting Open" link and it takes me to the ENTIRE voting page and makes me search for this...

Visitor

I up-vote this as a requested feature - add another option in the GUI editor for phone number with 

<a href="tel:5555555555">Book Now!</a>

ConstantContact-Tap-to-Click-idea.jpg

Regular Visitor

Alright - enough is enough. Can this feature please be added ASAP.

 

This thread is over 2 years old now.

Frequent Visitor

seriously. this is crucial. people need to engage ASAP when they look at their emails. we're losing out here. add the button!

Years later and still no answer for this? 

Established Member

ConstantContact = Constant Disappointments? LISTEN to your customers, please! And don't remove needed features when you 'upgrade'.

Occasional Contributor

I found a Temporary work around for this.
You can do a redirect to the phone code if you link to your website's redirection.

If you send to https://yourdomain.com/call-us/

Then have the /call-us/ redirect to "tel:5555555555" (your number) it will then dial on mobile and if on desktop you'll get an option to use Skype if installed or any alternative desktop based phone options.

 

Temporary work around though of course would prefer if this feature was brought back.

Occasional Visitor

I vote for the phone button, and elimination of the tendency - particularly on iOS and Gmail platforms, for the phone number to turn blue AND unreadable.  Spoils a nicely formatted publication.

Occasional Visitor

How is this not a thing in the age of mobile devices? Links already support http: https: and mailto:, adding tel: shouldn't be that hard. Sure many devices recognize phone numbers but not always, and sometimes they change the font color making them difficult to read against your email's background. They should all be trackable too since they're all clicks.

Occasional Visitor

This is so needed. I can't see that the feature has been added yet. 

Member

A successful email campaign is measured by the number of people that acted on it. By making it hard for a mobile user to act on the email, by NOT having the ability to tap and dial, reduces the response rate. Our company is about 50% mobile email opens, and I know of others that are much higher.

 

Today's mobile users are conditioned to tap the phone number to place a call, it is unrealistic to expect them to write the number down, close the email app, open the phone app, then manually dial the number.

 

I don't understand why this function is missing from the Constant Contact editor. There is not that much code involved, even accounting for the various mobile operating systems.

 

Lets put the "contact" back in Constant Contact!

Occasional Visitor

Hello all!

 

Just type your phone number as follow: xxx-xxx-xxxx

If you preview it will not look like you can click on, but once you send the email, the device will detect that is a phone number.

 

Problem solved! Hurray 🙂

 

 

New Member
add an option to use link to call phone numbers. Heres the code 1-847-555-5555