Hi @KofC9332, thanks for letting us know about this! We've seen this happen occasionally for customers using older versions of iOS. What version of iOS are you using?
Hello @RandyG11. I apologize for the delay in our reply. We recently updated our app. Have you been able to copy and make changes since doing the update? Are you able to uninstall and reinstall the app?
Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.
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