Need more template options

You should have more templates for the different Holidays available or a plain text option


You have many Canadian clients but I never see any Canadian themed holiday templates, (i.e.I Canada dat, Mat 24th weekend, different Thanksgiving, Boxing Day, family Day in February,


Most of your templates are retail oriented how about some B to B templates and a little more modern looking/contemporary.


Send a customer an email that doesn't look like a solicitation! Clueless re: template change

Status changed to: Open Questions

Hi @DonD165 are you receiving  emails through our system that appears to be solicitation? Or are you looking for a different type of email campaigns to send your contacts?


Reply from @DonD165:

I went back through 3 mos. of trash emails, which is how long I save before
purging! This all started when we went to do a draft of our weekly
information that's sent to all of our members, only to find that it wasn't
available. I was told that when calling in that an email had been sent
explaining the change, to which I don't have. I got lucky and got a very
knowledgeable person yesterday that led me through the whole process of
creating a new template, after talking the night before to someone with a
whole lot less knowledge and customer service skills that weren't up to
par, scaled with the latter.

Regular Participant

I want a plain template like I used for years and years once a week on your. site before I had to update my computer and start from scratch and be deprived of "previous template' which was always the same and EXACTLY what I want.  I don't want pictures, animations, advertising, cute crap or anything but a white rectangle to present my week's programming in script like a letter like I used to be able to have her for years.


Roy Tuckman


Hi @RoyT625 thank you for sharing this feedback with us! Have you tried using our Basic Letter template? This email template does not automatically come with designs or any animations. Does this template fit your needs? In the meantime I have merged your comment into a thread focused on requesting more template options.

so terribly sad that I spent years enjoying doing a monthly newsletter and then you dropped my ability to brand the way I was used to... and what my clients enjoyed- that is a beautiful email. now it feels trite.
Status changed to: Open Questions

Hi @KeshaE9 we're sorry to hear this! How are you looking to brand your monthly newsletter? What abilities are you looking for that might not currently be available?


Reply from @KeshaE9 

Hi there and thanks for your email. For several years, I've had the same
template that is no longer available. It had stars in the background. If
you're able to see my account, you'd be able to notice that everything has
changed. Emails are short, and very difficult for this non-techy person to
figure out. Used to take me 2 hours tops to construct an email... and now
that it's "shortened" it actually takes almost all day. Perhaps I'm a slow
learner... but not sure that I'm adding any value to my list anymore.


New templates email...St Patrick's Day templates are horrible, they are promoting negative stereotyp

Status changed to: Open Questions

Hi @TimQ1 thank you for sharing this feedback with us! What would you like to see on these email templates instead?

Occasional Participant

Why is it you only have Golf, Football, Fitness, Basketball, and Baseball.  What about Soccer and Volleyball.  Two sports in the USA that have outgrown all of these.  Also consider Hockey, X-game sports, swimming, tennis, gymnastics just to name a few.  There are so many businesses (youth sport businesses) that you are not adhering to their business needs for marketing.  Please think of us as well!

It's unfortunate that there is no Canada Day template. I've been a Canadian customer of yours for over 10 years (and I know there is lots of us) and it just would have been nice to have that available for us today. Thanks for listening.
VERY FEW FLYERS TEMPLATES TO PICK FROM, SPECIALY FOR THE HOLIDAYS. Our fees have double and we are getting less for our money
Frequent Participant

We are happy with many of the templates provided -- were very happy to see the additional ones a few years back.  Many of them are so rigid, however.  We should be able to pay for help to delete a divide that is in the built-in background, add a photo or something we want to customize in a template.


CC needs better email templates. The ones offered feel limited and dated. I am a long time user of cc (over 10 years) but I'm thinking about switching. Helping customers "concept" their newsletters by offering fresh, contemporary designs seems like a winning activity for greater customer satisfaction. 


SAS companies like Canva and Adobe Spark are setting expectations about what we can do creatively. Providing themes, design templates, idea generators is SUPER helpful. Companies like flodesk are generating beautiful templates that make designing and sending very easy. I'd love for CC to step up. 



As a Canadian who uses your platform on a regular basis, I want to say how pleased I am to with how your entire program works and its ease.  I would like to ask for a new template for emails for us Canadian's though.  Today is a new holiday in Canada, the National Day for Truth and Reconciliation. You have a lot of templates to mark other days, I would like to see this one added, please.


September 30, 2021, marks the first National Day for Truth and Reconciliation.

The day honours the lost children and Survivors of residential schools, their families and communities. Public commemoration of the tragic and painful history and ongoing impacts of residential schools is a vital component of the reconciliation process.

The creation of this federal statutory holiday was through legislative amendments made by Parliament. On June 3, 2021, Bill C-5, An Act to amend the Bills of Exchange Act, the Interpretation Act and the Canada Labour Code (National Day for Truth and Reconciliation) received Royal Assent.

National Day for Truth and Reconciliation -

National Day for Truth and Reconciliation: What is it, and who has to work on Sept. 30? | CTV News

Why Canada is marking the 1st National Day for Truth and Reconciliation this year | CBC News


I hope that the information that I have provided gives you what is needed to understand the importance of this day and the significance of having a email template dedicated to this day.


Thank you.  I look forward to your response.




Hi @SMCAA thanks for sharing this feedback with us! While we do not have a time estimate of when templates like this will be available, we have submitted your feedback to our Product Team. We have also merged your post into a larger thread focused on having more template options.


I am on the marketing team for my art collective as well as for myself.  Last year  there was a new nationwide initiative to include Artist Sunday during the Thanksgiving weekend.  I have already communicated with someone from the marketing department after reading one of their blog posts that discussed all but that.  Today I see your templates for various holidays this upcoming weekend and season, again with no mention of Artist Sunday.  

PLEASE do us artists a favor and include us in your marketing efforts.  Google it and you’ll see lots of info including logos, press releases, graphics and more.  We’d love your help in getting the word out to help artists around the country.


Thank  you!


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