Arghh not dig'n it. How can I view a new account in the old editor? The new editor is like the new social social sharing tool... a wicked drag.
I'm an affiliate rep for you. After experiencing your new editor I'm going to discontinue selling your services. Your new editor sucks. It's nowhere as easy to work with as the previous editor. There's no access to the HTML. I cannot control the size of images. It's clunky. Go back to the old editor. And the excuse that someone might mess up a design so that it won't be responsive doesn't hold water. Experienced designers aren't that stupid. Besides, I know that this excuse is nonsense. MailChimp let's their users do this.
PLEASE PLEASE PLEASE Add the Code Block feature to the new 3rd generation editor!!!! I have been waiting for over a year since the new editor came out for you to add this back in. Seriously thinking about switching platforms because of all the new limitation the new 3rd generation editor has.
Thank you for the feedback @MARCIA11,
Sorry to hear you're having trouble in the new editor. I'd like to understand your feedback better. Are there any specific reasons you are wanting to edit the HTML? As far as controlling the size of images-- are you having trouble controlling them within the editor, or are you seeing them re-size after you send? If you'd like to chat with someone let me know and we can have a member of our team reach out to help
I also miss the ability to edit the HTML. I repeat content. Often a year later. In the Legacy editor I saved the HTML code to a text document. When needed, I copy and paste the HTML text into the new email and edit as needed. The ability to do this saves this volunteer tons of time.
This is what MailChimp'S editor looks like:
That's what an email editor should look like. You don't even have a way to insert images, for crying out loud. We're stuck with your confined content blocks.
I agree with M.Elaine. I also used to save the HTML from previous templates to paste it in to save time. Now it can't be done.
I've begun moving my clients over to MailChimp, where we're treated like sophisticated adults. Adios.
Can't agree more - really miss the code!
And I'm looking for a new provider too - hoping to find one that also is quicker to navigate when managing lists, etc.
Extremely disappointed that you took away the HTML editor. Please bring it back. We used the feature often.
We also are struggling without the ability to edit HTML and CSS. We relied on this heavily for formatting. We also had code snippets, most notably to control spacing/padding/margins and to have fully-clickable buttons (yours require clicking on the text within the button). Please bring this feature back!
Also, the anchor or internal linking is MIA.
We have a table of contents at the top and insert links there to each content item. But, NO?!
Why is it taking so long to fix this issue?!?
Many users, including myself, have been asking for the ability to see and modify the code for quite some time now and yet nothing has been done about it. So disappointing and so frustrating that all of the comments are followed with a "thanks for the input, we will pass it along, blah, blah, blah" and still no action!
I'm trying to use the new editor and templates, but it is so limited as others have pointed out. I keep using my legacy templates instead, but I wish I didn't have to. I have no issue using the <custom code> editor, but then my clients can't duplicate and edit the emails because they don't know HTML. I could try to get "close enough" with the new templates, but then I'd get yelled at by our creative director that they look dumpy. I can't stress how important it is to have control over the HTML. I hope this gets resolved before I am compelled to recommend that our clients move on to another provider.
Tried my first 3G template today and an seriously underwhelmed. As stated in many of the previous posts, not having an HTML nor CSS editor is a major drawback. Not sure what I am going to do going forward. Will try to complete my current email and see if results are better, or not.
@LisaB834 Thank you for the valuable feedback. These are some good ideas and I will pass your comments on to the editor team.
Agreed, I'm new and already I hate it.
It's like giving a 30-year-old IT designer crayons and raggedy paper and saying "Here, make something elegant."
I suspect the bolded statement (they want to sell custom designs) has sussed out the real issue. We're going to have to look at competitors, also, no way am I going to deal with this insanity.
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